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Support

LoveSignal is a dating platform for meeting someone you truly click with. We read the feel of your chats to connect you with people on your wavelength, and there is someone by your side to share everyday moments with. If you need help, please refer to the information below.

Contact Us

If you have any questions or issues while using the service, please contact us by email. We respond within business days.

  • Email: contact@pprk.xyz

Subscription & Cancellation

Subscription billing and cancellation follow these rules:

  • Subscriptions are processed through App Store in-app purchase.
  • You can cancel anytime from the App Store subscription management menu on your device (Settings > Apple Account > Subscriptions).
  • Refunds are handled according to Apple’s refund policy.
  • Upon cancellation, renewal stops from the next billing cycle, and you can continue using the service for the already-paid period.

Frequently Asked Questions

  • Is my conversation data safe? Uploaded conversations are deleted immediately after analysis and are never stored on our servers.
  • How do I cancel my subscription? Cancel your LoveSignal subscription from App Store subscription management.
  • Can I get a refund? Refunds follow Apple’s policy and can be requested through the App Store.

Operator Information

Snake Steak Inc. CEO: Jaehun Jung 179 Seongam-ro, Mapo-gu, Seoul, 14F, Republic of Korea Email: contact@pprk.xyz